This information has been designed to provide patients with relevant and up-to-date information about this practice. For more information, please see the Receptionist or Practice Manager.
Referrals & Engaging with other services
The team of experienced healthcare practitioners and staff at Woodbridge Family Practice are committed to providing high standard and comprehensive medical care to the community. The Doctors regularly engage with local health services and specialists to optimise your care.
Fees and billing arrangements
Private fees apply to all non-Medicare card holders. All fees are payable at the time of consultation. Private fees – General Practitioner Consultation:
Monday to Friday 7:00 am – 8:00 am $116.00
Monday to Friday 8:00 am – 8:00 pm $78.00
Long Consultation $142.00
Cash, cheques, all major credit cards and EFTPOS are accepted. Private fees may apply to specialists and any non-Medicare service item.
This Medical Centre is mixed billing. Please contact the centre on 08 9527 2211 to clarify which doctors privately bill and which bulk bill. Alternatively, when you book through Hotdoc the information is clarified when you book your appointment.
After Hours & Emergency Care
For All Emergencies Phone ‘000’ (triple zero)
Doctors in our centre are available for house calls and external visits to regular patients under certain circumstances. Please see the receptionist or call the Centre to request a home visit.
Unless it is an emergency, we do not disturb Doctors during consultations with telephone calls. A message can be taken by reception staff and sent to the Doctor electronically for their response.
The Doctors in this Centre routinely send recalls and reminders to patients by SMS/letter (as appropriate) for follow up consultation and the review of test results. If you do not wish to receive these reminders, please advise your Doctor or reception team.
From time to time you may also be provided with information about improving your health and offering you access to preventative health services that are appropriate to your care. If you do not wish to receive these reminders, please advise your Doctor or reception team.
Test Results, Scripts, Referrals & Other Paperwork
For privacy reasons test results are not given out over the telephone. This means that all patients are required to return to the centre to discuss their results during a consultation with a Doctor. You also need to attend the Centre to obtain any referrals, repeat scripts etc. as part of a consultation with a Doctor. Our Receptionists do not have access to your clinical information and are unable to take requests for any of these items.
National Healthcare Schemes
This Centre is part of the following National Healthcare Schemes:
- National Bowel Cancer Screening Program
- Australian Immunisation Register Please speak to your GP for further information.
We welcome feedback from patients to help us improve the services at our Centre. We take your concerns, suggestions and complaints seriously. Please speak to the Practice Manager or your doctor to discuss your concerns. If you prefer to fill in our feedback form above please do so.
We believe that problems are best dealt with within the Medical Centre. However, if you feel the need to discuss a matter outside of the Medical Centre, you may contact the Health Care Complaints Commission on 1800 813 583 or visit https://www.hadsco.wa.gov.au/home/.
Management of patient health information
Patients who require communication services
Telephone interpreter service and other communication support systems such as AUSLAN are available for patients or doctors. Please inform our Reception team. If you do not understand this information, or require a translation please speak to reception or contact: firstname.lastname@example.org